According to Kon Ferrry Hay Group survey, women rank 11 out of 12 on emotional intelligence as compared to men, which means they possess better management and leadership skills. The survey uncovers facts and figures from 90 countries, 55,000 professionals and every level of management. When it comes to mentoring, conflict management, motivational leadership, and teamwork; women beat men tremendously. Reason? Their unparalleled attitude.
Over the decades, men appeared to be holding a dominant position in every culture and premise resulting in society overrating men and taking women for granted. This sole reason perhaps sufficed to fuel the enthusiasm to break those old barriers of distinction and discrimination being done on any grounds. In fact, women have come up as more powerful leaders, serving a vital role in every organization.
Emotional intelligence- an intrinsic trait of a woman has often been overlooked but has now proven to make ladies taking the lead at workplace. Their skills to manage a team with empathy, attract clients with better communication skills, tackle conflicts by providing attention to detail, and greater potential to drive the organization towards the direction of success- all contribute to the need of women in every industry.
A great employee is the one who can transform the existing situation of your organization and delivers awesome results. If a woman employee with high emotional intelligence can do that for you, all that you need is to find the one. Building such a women workforce begins with right hiring of candidates, ultimately meaning preparing the ideal interview questions.
5 Interview Questions that Help Identify & Hire Women with Emotional Intelligence:
Can you tell your inspiration?
The candidate may be inspired from a renowned personality, her ex-boss, or a family member- dad/mother, anyone for that matter. What is to be noticed here is not the individual she is inspired from but the manner in which she highlights the traits that prompted her to make that person inspirational for her. She may describe her journey with that individual or just an instance of how that person became so valuable to her. Try to determine her emotional side with the tone she carries while responding to this question.
Teach us something we have not heard before? (a skill, lesson, knowledge piece)
Everyone is rewarded with a trait, skill or knowledge that makes us unique. The response to this question would uncover certain things about the candidate including: What is she coming up with- a knowledge that you already know? A knowledge you know but sounds better from her speech? A new information but sounding too irrelevant to be presented? Whether the information is new or old, if she has the potential to bring an impact with that information, then a second thought could turn out to be a mistake.
How do you resolve a conflict among team mates?
“I prefer not intervening in between, they are all mature” or;
“I listen to them and provide an unbiased view that could help make things better”
The latter response is something expected out of a woman with higher emotional intelligence. Try listening to this kind of an answer.
How do you deal with challenges?
Different women have a diverse attitude to perceive and tackle challenging situations at workplace. If the candidate says something like, “I usually end up making mistakes”, or “I seek guidance from my team mates to help me overcome the situation” then you may comprehend that the she lacks confidence.
Instead, if she responds something like, “I maintain my poise whether or not a positive result is there” or “While maintaining my calm, I ensure that I overcome the challenge” could just hint you that she is the one whose level of emotional intelligence is strong. Here, the tip for recruiters is to observe whether the candidate is giving a cooked-up story of a past experience or genuinely smart enough to face any challenging circumstances she comes across.
How do you feel your colleagues should treat you?
Bosses are leaders but leaders may not be bosses. A woman having strong leadership skills, power to maintain harmony, listens to issues with empathy, takes care of people working under her as a mentor, and knows the art of creating a positive balance across the team can be termed as an ideal candidate with high emotional intelligence. If the candidate responds something like, “I treat my colleagues the way I want them to treat me” (in a positive sense), could indicate she respects colleagues as human beings. On the contrary, a response like, “I know how to treat my juniors, I will teach them the right skills” could indicate a tinge of ‘bossy-ness’ in her, the trait that is too common to call her ‘a smart leader’.
Comprehend, women are born multiple-taskers. They can show up their capabilities when assigned with tasks or challenges. The only thing that makes them different is their approach to deal with a project, a colleague, a client, a bad event or situation. Recruiters, HR leaders or hiring managers might be busy screening candidates through various HR software – applicant tracking systems etc. However, the key to dig deep into the candidate’s personality is by putting forth the right interview questions that ultimately help you call it a ‘successful hiring’.