Staffing Solutions

Khushboo Kaushik is Content Manager at CareerBuilder India. Her expertise of writing can be uncovered in areas- Employer Branding, Recruitment Trends, Employee Engagement, Tech in HR. Also, a lover of poetry & art. Reach out to her at


After the World War 2, the birth of the staffing solutions industry was witnessed in the United States where housewives began to get employed in the urban areas for part-time jobs.

Back in the Late 70s

Companies in the staffing industry were known as ‘job shops’. Candidates seeking jobs and working on contractual basis were known as, ‘job shoppers’ or ‘jobbers’. Unlike today, the staffing industry in the late 70’s and early 80’s was smaller in size yet specialized. During that era, most ‘job shoppers’ were software engineers, technicians, drafters, designers, electrical, mechanical and nuclear engineers- the category was mainly technical. While, employing temporary help had not started in all the industries, the story in the technical domain was much different.

Primarily in the defense and aerospace industry, thousands of technical workers were hired as temporary employees for large, special and critical projects. Once the projects were completed, the requirement for temporary people would also go away, making them to start shopping for another job. This also made job shoppers seeking job projects from coast to coast in the anticipation to earn more money. Lived in the cheapest of hotels, sometimes even surviving on roads.

Even a small earning was a time of celebration for temporary workers as being away from their home and families. Despite all the suffering and job insecurity, the temporary workers had a good regard towards their employers for whom they worked as much overtime as their potential allowed. Working for 60, 70 or 80 hours per week was nothing for them. Instead, their hard working attitude was demonstrated in the output they delivered.

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No Cell Phones, No Computers, What was happening in the Staffing Solutions Industry?

The time of 1940’s when the temporary staffing industry actually started was a challenging period for the staffing recruiters. Beginning from the staffing offices that usually had four drawer cabinets, each one holding nearly 25000 index files sorted alphabetically so that you could look up for a resume to the amount of paper required. It was a kind of a herculean effort as there were no laser or inkjet printers back then. This would mean every resume was ‘typed’ on a separate sheet of paper. Letterheads were made of cardboards with firm name placed on top of it.

The process of sending resumes to the recruiters was usually over 10 to 15 minutes considering the speed of the fax machines. At present, a staffing solutions provider can pull off a resume and send across to the recruiter in about 10-20 seconds.

Evolution of Internet, Advancement in the Staffing Industry

The staffing industry started to witness an exponential growth owing to the increasing requirement for exceptional technical recruiters. The temporary staffing industry discovered that a huge amount of recruiter trainees were seeking jobs in the retail industry. Those employed were strenuously giving out long working hours and getting less pay. With the passage of time, and evolution in internet, the retail workers converted into sales and the advancement in recruitment is what we see now.

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The recruitment industry then started opening jobs for sales candidates who can travel to sell products and earn money with a good designation. This gave birth to relationship building between recruiters and jobbers, who slowly turned dependent on staffing companies. In the middle of 1980’s, temporary staffing companies began to extend their services not only in the technical sector but also in different areas from marketing, printing, tele-calling, and more.

Coming back to Present

Today, most of the recruiting tasks inculcate browsing the internet, posting job ads on numerous job boards, and waiting for the candidates to approach. Moreover, social media channels have invaded into the realm of recruiting which has indeed turned out to be beneficial for employers, staffing solutions service providers as well the job-seekers. While the early source of candidates was referrals, steel file cabinets and newspaper ads, advancements in HR technology has brought a boom to the recruitment business.

Applicant Tracking System, Career sites, Candidate sourcing tool are some of the common platforms which are being opted by a growing number of companies. The tasks of a recruiter are still numerous but staffing companies have established their place as a valuable helping hand to the employers looking out for best talent in least time.

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Employer Benefits of Staffing Solutions Today

# Reduced cost of recruiting
# A higher level of recruiting expertise
# Larger network of candidates
# Diverse workforce
# Advantage in times of emergencies like maternity or holiday leave, sudden leaving of employee.
# Faster results
# Time saving

Wrap up!

The realm of staffing and recruiting continues to grow each passing year and countless number of job-seekers get the benefit of finding their dream jobs. Temporary staffing agencies play a crucial role in bridging the gap between the modern job-seekers and employers to help them find the best match.

What’s in store ahead for the temporary staffing agencies, we’ll be discovering in our next blog post.

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