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NEW DELHI: November 7, Monday: The Federation of Indian Chambers of Commerce and Industry (FICCI) along with its principal partner, CareerBuilderIndia, organized a conference on human resources titled “HR Best Practices” in New Delhi on 7th and 8th November 2016.

The theme of the conference centred around the changing dynamics of the recruitment industry and how the human resources (HR) domain can implement the best practices in order to nail the very best of talent pool.

The two-day event witnessed a gathering of nearly 500 delegates from across industries including HR professionals, corporate leaders, recruiters, academicians, thought leaders and speakers specifically from the HR industry.

Img. Src. Transfer of Learning

Welcome address for the conference was presided over by chief human resources officers (CHROs) and managing directors. Speakers included Madhavi Lall, Head HR, Deutsche Bank, Prithvi Shergill, CHRO, HCL Technologies, and Mr. Saugata Mitra, Group Head, HR, Mother Dairy Pvt Ltd. The speakers mostly focused on the rapidly changing dynamics of recruitment and the HR world.

The future is right here for recruitment. The overall job and recruitment industry has undergone a rapid change with technology foraying in. Gone are the days when a recruiter would sit and sift through a stack of resumes and individually approach jobseekers. Applicant tracking systems (ATSs) have made their way and it is technology that has started dominating the recruitment sphere at a large scale.

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The introduction was followed by the first panel discussion of the day titled, “A Journey from Classroom to Boardroom”. Speakers and moderators of the session included Ms Madhavi Lall of Deutsche Bank, Ms Neeti Sharma, Co-Founder Team Lease, Prof. Amit Mookerjee, Dean and Head, IIM Lucknow, Noida Campus, Dr. Jitendra Das, Director, Fore School of Management and Mr Rajeev Kumar, Global Head, Campus Hiring, Wipro Limited.

This session’s focus was essentially on the growing gap between professional degrees vis-à-vis skills required for getting a job. Experts opined that the higher education system needs to augment and align itself with the industry so that students graduating from management and engineering colleges are job-ready. They laid emphasis on the aligning academics and industry and increasing industry interaction of students more, so that once they enter the professional world, things become easier for both – the employer and the new employees.

“Transforming HR for Strategic Talent Management” was the focus area of the second session. The session was presided over by leaders like Dr. Sandhya Chintala, VP NASSCOM and S Radha Chauhan, President and CEO, Department of Electronics and Information Technology. The main focus of this session was revamping talent management with the help SaaS technology. They opined that business has changed drastically over the years, so even HR has to keep pace with it and embrace technology as fast as it can. Genomics, automation, machine learning as well as robotics will make their appearance in HR in the near future, redefining HR in the long run. This is where SaaS will come into effect and decisions on talent acquisition will be based on SaaS, analytics and hackathon.

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Third session of the day, focused on the concept of “Onboarding and Engaging Talent in the Digital Age”. Speakers and moderators of the session comprised Mr Prithvi Shergill of HCL, Ms Pooja Malik, VP, HR, Anand Automotives Ltd, Ms Kiran Singh, GM, Corporate HR, Mother Dairy, Mr. Unmesh Pawar, Global HR MD, Accenture and Mr.Wallace Shah, Director and Country Head, Lausanne Hospitality Consulting. They discussed significance of onboarding practices and how organizations need to reshape them in the age of digital disruption.

The HR team of an organization will have to be very careful pertaining to the recruitment process of the future and must be digitally empowered to be able to tackle ‘digital disruption’ in HR. It is not only about picking up desirable profiles from the ATSs, conducting interviews and selecting the right candidate. It is also about conducting proper onboarding processes that will eventually help the new hires to be able to gel with the organization faster.

Making them feel comfortable thereby, enmeshing them into the new environment. Onboarding processes also need to change drastically and should be made more interactive in manner. Rather than the event being a dramatic monologue, the organization should ideally engage in proper dialogue with the new hires. Existing employees should also be welcoming towards them.

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The more welcoming the organization is towards new employees, the better they will be able to engage their employees, who mainly comprise millennials. Engaging millennials is a daunting task for organizations these days, as the maximum duration spent by millennials in an organization is roughly 2 years. So, within this short span, organizations need to ensure that employees (especially millennials) are so engaged, that they are able to give their 200% to the organization.

Finally, the event was concluded with a closing keynote address by Unmesh Pawar of Accenture where he emphasized on the importance of digitization and ensuring happiness for one and for all in the corporate world with the help of digitization.

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