Organizations include multiple aspects in their priority list to achieve business success. One of them is building a solid “talent base.” Indeed, it’s a crucial element, but the organizational success isn’t just based on the talent pool. The reality is different! One of the real success factors for businesses is – ‘how happy the employees are.’
The combination of ‘talent and happiness’ helps organizations to achieve success on a constant pace. Here, the longevity of employees in the organization is also significant. And, the longevity comes with the existence of their employee satisfaction in the organization. A happy employee is the most productive employee!
Companies often talk about the significance of employee satisfaction and how to keep their staffs contented, but the truth is only 3 out of 10 companies are capable of recognizing and living up to the employees’ expectations to keep them satisfied.
As an employer, if you sincerely wish to keep your employees happy and satisfied, the following advice would help you know one of the best and most unnoticed methods:
Resolving Individual Issues
Each one of us is a different entity so is an employee at a workplace. Everyone has a different level of emotional attributes and personal needs. These characteristics affect the overall personality, behavior and how we act considering a particular situation. It leads us to think and act differently.
The following examples highlight some individual issues and how the employers operate under different circumstances.
1) An employee is having issues due to his very bright-lit cabin affecting his mood severely which he complains most of the time. On the other hand, the same intensity of light boosts up other/s. Here, a low-intensity light would resolve the issue for him.
2) A data entry operator has a high-end laptop provided by the company, on the other hand, a software developer has a low-end computer who is suffering from speed issues. Here, the systems can be swapped, and the issue can be resolved.
3) An employee is taking continuous leaves due to back pain. HR can ask whether he needs a different chair to sit and replace the chair with a more comfortable one.
4) An employee is loyal at his services but has to stay at home to take care of his sick wife. Also, he is ready to work from home. There is no harm approving his stay at home and working for you.
5) Any issue related email which employees send to the HR should be answered and approached by the right person on a priority basis.
To better identify the concerns, HR can hold one on one meetings and probe the situation. In addition to holding the meeting when issues arise, HR can hold general meetings on a regular basis just to ask individuals about how they feel working with the organization.
The personal approach to the resolution of individual problems would not only amplify the believability factor between employers and employees, but it would strengthen the employee retention as well. It would help companies increase the level of employee satisfaction!