Gone are the days of fixed office seating, annual performance reviews, and standard working hours. The workspace has now become an ecosystem of collaboration and innovation including a way to attract and retain best available talent. Digital workplace trends (such as transformational tools and disruptive technologies) are changing the way people work.
The increasing demand of “anytime anywhere” access to information fuelled by the convergence of mobile, cloud and big data disrupting all areas of the business including HR.
Now is the right time when human resources need to step up and help organisations to navigate through this transition. To execute this role, HR will have to improve its perceived and real value.
Let’s take a look at major workplace trends will be shaping the HR and future agenda of an organisation:
- The distributed workforce
The concept of “employee” has evolved in so many ways as we have known it traditionally. Progressively HR is being challenged to attract talent, from a variety of pools such as outsourcing firms, contractors and other sources.
- Talent management priorities
The war for talent is becoming fierce, with growing workforce diversity delivering competitive advantage. Hiring and managing individuals with varying skills, thoughts, approaches and preferences will be an essential skill that HR may require to master.
- Digital disruptions
The usual way of managing work is now transformed and disrupted with the arrival of IT in HR. Big data, cloud computing, mobility, social media and other digital workplace trends are expected to assimilate talent management into “day-to-day” business.
- Social Media
Employees are leveraging the social media to exchange the information and idea in real time. HR cannot overlook the emerging digital trend but require to play an essential role in supporting this shift. Even organisations must leverage the inclination for the benefit of innovation, knowledge sharing and engagement at minimal possible risk.
Impact of digital workplace trends
The introduction of new business models created waves in the digital economy. The arrival of disruptive innovations is increasingly affecting the communication, culture and information.
Transforming the workplace in the new economy bring certain challenges with it. Hence, organisations must adopt a more thoughtful approach to understanding the needs of this new age economy. Primary skill sets are required to evolve and broaden from numeracy and literacy to creativity, digital literacy and critical thinking.
Below is a quick sneak peek to HR tools which are essential part of digital workplace trends
I. ECM (Enterprise Content Management)
A platform that provides web-based content hosting and collaboration competencies including, tagging/metadata, document storage, portals, enterprise search and workflow based automation.
II. Web Conferencing and Sharing
Solutions that offer a real-time communication between individuals for exchanging, viewing or sharing of information.
III. Email and Calendar
These applications feature group calendar, mail messaging and scheduling functionalities. They primarily integrate the enterprise access protocol with shared business directories.
IV. ESN (Enterprise Social Network)
It is a web-based collaboration solution that provides enterprise-wide social interaction through microblogging, discussion boards, live streams, tagging, wikis, individual profiles, blogs and other social features.
V. Instant Messaging
It is a quite popular application where two or more people exchange information while indicating their real-time presence. Typically, it is integrated with screen sharing feature.
VI.Team Focussed Collaboration
The collaboration of team-based activities among departments and teams is made easier with this solution. The platform is integrated with risk, issue and task tracking, real-time brainstorming, project reporting and team calendaring like features.
How to make HR organisations future ready?
Currently, organisations grapples with typical two major issues in the Human Resource:
– Talent management in the digital world
– Creating a social enterprise or connected workplace
The adoption of digital workplace trends will not be easy for CHROs. Therefore, organisation need a more continuous and agile approach to digital and innovation. The traditional “roadmap” may provide a basic structure, but it is also accountability, keeping the project on budget and track, at the expense of staying ahead of the curve.
To achieve the improved and consistent employee experience organisations are ready to adopt cutting-edge digital workplace trends:
– Automation through self-service tools reduces cycle times as well as maximise efficiency through a real-time-based exchange of information.
– HR processes coupled with customer relationship management and business intelligence software is opening up prospects for an enterprise to deliver more customised service.
Progress in workflow enabling technologies and web-based tools have been fundamental building blocks for creating “workplace of future”.
In conclusion, digital workplace trends will only be successful and flourish if technology can deliver an increased impact on human resource processes. To do so, it is imperative for organisations to narrow the digital chasm between talent management, skills, development and connected enterprise.