We all have different sets of people management skills, and some are good at it while others not so great in it. Do you think you are entitled to a promotion or fit to lead a team because you have highly developed hard skills and extensive experience? Well, it turns out these things are essential for professional success, however, for better career outlook candidates must also work on their “soft skills”.
People skills, in short, accumulation of different competencies and attributes that allow people to play well with others. While on the surface, it may be about the “likeability” or “good personality”. However, when you dig down deep then it will be like opening Pandora’s Box including, verbal/and non-verbal perspectives.
When people think of communication skills, words such as empathy, tonality, and personality runs down in their mind. In other words, all these attributes come in a form of accurate, persuasive and effective communication to achieve productive yet effective human communication to everyone’s advantage.
6 People management skills recruiters desire in new hires:
1. Strong Communication Skills
It is the most basic people skill as it comprehends your ability and personality to persuade others to listen your ideas, get along with other people and much more.
According to, Lynn Taylor, a national workplace expert and author – “if you have a gift of spoken and written words, you always put your best foot forward”. She also added, being eloquent is highly prized in today’s workplace.
Strategies for effective communication skills –
- Be aware of your body language
- When you are speaking with someone show genuine interest in his or her ideas or conversation
- Practice active constructive communication
2. The Ability to Relate to Others
In business, it is essential to have the ability to relate to other people’s position or viewpoint. Every so often, the ability to relate is letting them know, you understand their position. And, willing to agree to disagree with mutual respect.
3. When and How to Show Empathy?
In the grand list of people skills, “putting yourself in someone else’s shoes is a master key.” It helps us to predict people’s response, provide insight into their motives and create relationships.
Offering support, feedback and sympathy in daily business life bring positive emotional returns. Though, it is essential one should know “to show compassion where appropriate”, as things are not always black and white.
How to do it?
- Try to validate other person’s perspective
- Try to see things from other person’s perspective, by keeping your viewpoint aside
- Examine your attitude
4. The Ability to Trust Others
If you are trustworthy, then there is no reason you cannot accelerate your career. It is a thumb rule “in the workplace no one can survive in the vacuum.” Hence, an environment of trust and cooperation must be created that only be possible if you represent yourself as “trustworthy” person among your peers.
How to build trust in workplace?
- Be consistent
- Be honest even in nonverbal communication
- Have a mutually beneficial attitude
Being “good personality” is a dependable context characteristic. Your introvert personality will not be appreciated at Thanksgiving table, but it may serve well when you are attending any condolence meeting. An excellent communicator must respond accordingly to what current situation demands.
How to deal with change in workplace?
- Recognize and condition your brain that change does happen
- Beware of surroundings
- Change does not happen in blink of an eye, it is a gradual process. Hence, try to recognize the stages – starting with denial, anger and eventually acceptance.
6. Good Judgement
When you start observing the world around you, listen to others and learn, the good judgement skill will come directly to you. It will assist you to determine wisely responses and reactions, and make sound decisions.
Today, we are a part of two worlds – real and digital. One has to keep his or her people management skills consistent in both to achieve success at work.
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